FAQS

Frequently Asked Questions

Ordering

How do I place an order?
Browse the shop, choose your favorite tee, select your color and size, add it to your cart, and proceed to checkout. You’ll receive an order confirmation by email.

Can I change or cancel my order after placing it?
If you need to make a change, contact us as soon as possible at hello@teetaiwan.com. We’ll do our best to help, but changes or cancellations cannot be guaranteed once your order has begun processing.

What payment methods do you accept?
Available payment methods are shown securely at checkout.

Shipping & Delivery

Where do you ship?
We currently ship to the United States, Canada, United Kingdom, Japan, Australia, and New Zealand.

How much is shipping?

  • United States: Free standard shipping
  • United Kingdom: Free standard shipping
  • Japan: Free standard shipping
  • Canada: $3.99
  • Australia: $3.99
  • New Zealand: $3.99

How long will my order take?
Please allow approximately 2–5 business days for your order to be prepared before shipping. Delivery time after that varies by destination, carrier, customs, and current shipping conditions.

How can I track my order?
You’ll receive tracking information by email once your order ships.

Returns & Issues

Do you accept returns?
We do not accept returns for buyer’s remorse, dislike, or incorrect size selection. If your item arrives damaged, defective, or incorrect, contact us and we’ll help resolve the issue.

What if my item arrives damaged or incorrect?
Email hello@teetaiwan.com with your order number and photos of the issue, and we’ll help you as quickly as possible.

Can I exchange my shirt for another size?
We generally cannot offer exchanges for incorrect size selection. Please check the size guide on the product page before ordering.

Products & Care

What kind of T-shirts do you use?
We use comfortable, quality tees chosen for everyday wear. Fabric, fit, available colors, and sizing can vary by design, so check the individual product page for details.

How should I care for my T-shirt?
Wash inside out in cold water and tumble dry on low. Avoid ironing directly over the printed design.

Contact

Still have a question?
Email us at hello@teetaiwan.com and we’ll be happy to help.